Privacy Policy

TuConnect ("we," “our," or "us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use the TuConnect platform, including our website, mobile applications, and related services.

By using TuConnect, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide career development and hiring services effectively.

This includes personal information you provide directly, such as your name, email address, phone number, education history, employment history, skills, resumes, cover letters, interview responses, and account login details.

We also collect usage and technical information automatically, including device type, browser type, IP address, pages visited, time spent on the platform, and interaction with features. This data helps us improve performance, security, and user experience.

For employer or institutional users, we may collect company details, job postings, hiring data, and candidate assessment results.

2. How We Use Your Information

We use your information strictly to operate and improve TuConnect.

This includes creating and managing user accounts, generating AI-powered resumes, cover letters, interview simulations, assessments, and career insights, facilitating job applications and hiring processes, communicating important updates, support responses, and service-related notices, improving our AI models and platform features, ensuring platform security, fraud prevention, and compliance with legal obligations.

We do not sell user data.

3. AI and Automated Processing

TuConnect uses artificial intelligence to deliver personalized career tools such as resume optimization, interview simulations, skills assessments, and hiring insights.

Your data may be processed by AI systems to generate recommendations and feedback. These systems are designed to be bias-aware and culturally intelligent, but final career or hiring decisions remain the responsibility of users and employers.

You acknowledge that AI-generated outputs are advisory in nature and should be used as guidance, not guarantees.

4. Data Sharing and Disclosure

We only share data when necessary and responsibly.

Your information may be shared with trusted service providers who help us operate the platform, such as cloud hosting, analytics, and payment processing providers, under strict confidentiality agreements.

If you apply for jobs or participate in employer assessments, relevant information may be shared with those employers or institutions based on your actions.

We may disclose information if required by law, regulation, court order, or to protect the rights, safety, and integrity of TuConnect, our users, or the public.

5. Data Storage and Security

We implement industry-standard technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse.

Your data is stored on secure servers and access is limited to authorized personnel only. While no system is 100% secure, we continuously review and improve our security practices.

6. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.

You may request deletion of your account and personal data, subject to legal or operational retention requirements.

7. Your Rights

Depending on applicable laws, you may have the right to access, correct, update, or delete your personal information, object to certain processing activities, request a copy of your data, withdraw consent where applicable.

You can exercise these rights by contacting us at support@tuconnect.app.

8. Cookies and Tracking Technologies

TuConnect uses cookies and similar technologies to improve functionality, analyze usage, and enhance user experience. You can manage cookie preferences through your browser settings.

9. Children's Privacy

TuConnect is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email. Continued use of TuConnect after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at:

Email: support@tuconnect.app
Website: www.tuconnect.app